# Motocaddy charger not working: what to check

Source: https://pinandyard.co.uk/blog/motocaddy-charger-not-working
Published: 2026-10-12
Publisher: Pin and Yard

**In short:** Start with the simple things: a working socket, the fuse in the UK plug, clean and fully seated connectors, and the battery at room temperature. Then check what the charger lights show, using your manual since meanings differ by model. A battery left completely flat may not accept a charge. If a known good battery or charger fixes it, you have found the faulty part; contact Motocaddy or your retailer.

An electric trolley with a battery that will not charge is no use on Saturday morning. Charger faults on trolleys from Motocaddy and other makers usually come down to a handful of causes, many of them easy to check at home without tools. This guide works through them in order, explains how to read the charger lights in general terms, covers the special case of a deeply discharged lithium battery, and says when to stop and contact the maker. Light colours and patterns vary by charger model, so keep your manual or Motocaddy's support pages to hand.

## Quick checks

| Symptom | First check |
| --- | --- |
| No lights on the charger | Socket, plug fuse, mains lead |
| Light on but battery not charging | Connector seated and clean, battery temperature |
| Charger shows a fault light | Manual for that light pattern, try again after a rest |
| Charges but battery dies quickly | Battery age or capacity, cold weather |
| Battery left flat for weeks | Possible deep discharge protection |

Symptoms and first checks

## 1. Check the power supply

Plug a lamp or phone charger into the same socket to confirm it works. If the charger has a separate mains lead, make sure it is pushed fully into the charger body. UK plugs contain a fuse; a blown fuse means no power to the charger. Replacing a plug fuse with one of the same rating is a simple job, but if the fuse blows again, stop using the charger and get it checked, since that points to a fault.

Note: Never open the charger or battery case, and do not use a charger with a damaged lead, cracked case or burning smell. If in doubt, have it checked by the maker or a qualified electrician.

## 2. Check the connectors

Look at the plug that goes into the battery and the socket on the battery. Dirt, grass, corrosion or a bent pin can stop charging. With the charger unplugged from the mains, gently clean any dirt with a dry cloth and make sure the plug pushes fully home. If the connector is loose, worn or damaged, contact Motocaddy for a replacement rather than trying to repair it.

## 3. Read the charger lights

Trolley chargers use lights to show charging, fully charged and fault states. The exact colours and patterns differ between charger models, so check the table in your manual or on Motocaddy's support pages. In general, a charging light that never changes to complete may indicate a battery problem, while a fault light usually means the charger has detected something wrong, such as a battery that is too hot, too cold or too deeply discharged.

1. Unplug everything and let the battery reach room temperature for an hour.
2. Connect the charger to the battery first, then plug into the mains, unless your manual says otherwise.
3. Watch the lights and compare with your manual.
4. If a fault light shows, unplug, wait and try once more.

## 4. Deeply discharged lithium batteries

Lithium trolley batteries include protection circuitry that disconnects the cells when the voltage falls very low, to prevent damage. A battery left completely flat for weeks, for example over winter, may reach this state and appear dead to the charger. Some chargers can recover a battery from this, others cannot. Do not try to jump-start it with another charger or power source. Contact Motocaddy or your retailer for advice; it may be covered under warranty depending on its age.

The best prevention is good storage: our [lithium battery guide](https://pinandyard.co.uk/blog/golf-trolley-lithium-batteries) explains charging habits and winter storage.

## 5. Is it the charger or the battery?

The quickest way to find out is to swap one part. If a friend has the same model, try their charger on your battery, or your charger on their battery. Whichever combination fails points to the faulty part. Many golf shops can also test batteries. Once you know, contact Motocaddy with the model, serial numbers and proof of purchase.

## When to contact Motocaddy

If you are thinking of replacing the whole trolley, our [electric trolley guide](https://pinandyard.co.uk/best/best-electric-golf-trolleys) compares current models, including battery warranty terms where listings state them.

- The plug fuse blows repeatedly.
- The charger or lead is damaged, hot or smells of burning.
- The battery case is swollen, cracked or has been wet inside.
- The charger shows a fault light after the checks above.
- The battery will not charge after a period of storage.

[Compare electric trolleys](https://pinandyard.co.uk/best/best-electric-golf-trolleys)

## Frequently asked questions

**Why is my Motocaddy charger light not coming on?** Usually no mains power: check the socket, the plug fuse and that the mains lead is fully inserted. If those are fine, the charger may be faulty.

**Can I use a different charger on my Motocaddy battery?** Only use a charger supplied or approved by Motocaddy for your battery. Other chargers may have the wrong voltage or connector.

**My battery will not charge after winter. Is it dead?** It may have gone into deep discharge protection. Contact Motocaddy or the retailer for advice rather than trying another power source.

## Buying guides on this topic

- https://pinandyard.co.uk/best/best-electric-golf-trolleys
- https://pinandyard.co.uk/best/powakaddy-trolleys-compared
- https://pinandyard.co.uk/best/best-push-golf-trolleys

## Sources

- [Motocaddy](https://www.motocaddy.com/)
- [Electrical Safety First](https://www.electricalsafetyfirst.org.uk/)
